Welcome to The Sidewalk! These Terms and Conditions outline the rules and regulations for using our website and purchasing our prepacked ground coffee products online. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully.
- General
1.1. The Sidewalk operates as an online platform for the sale and distribution of prepacked ground coffee in Canada.
1.2. By placing an order on our website, you confirm that you are of legal age to purchase and consume coffee products in your jurisdiction.
1.3. We reserve the right to refuse service or cancel orders at our discretion.
- Product Information
2.1. We make every effort to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not warrant that the information is error-free, complete, or current.
2.2. We reserve the right to modify or discontinue any product without prior notice.
- Orders and Payment
3.1. Placing an order constitutes an offer to purchase our products. All orders are subject to acceptance by The Sidewalk.
3.2. Prices displayed on our website are in Canadian dollars (CAD) and do not include applicable taxes, shipping, or handling fees, unless otherwise stated.
3.3. Payment must be made in full at the time of placing the order. We accept major credit cards, debit cards, and other payment methods as indicated on our website.
- Shipping and Delivery
4.1. We ship our products within Canada only. Shipping rates and delivery times are provided during the checkout process and are subject to change.
4.2. We are not responsible for any customs duties, import taxes, or other fees imposed by the destination country.
4.3. Risk of loss or damage to the products transfers to you upon delivery to the shipping carrier. We are not liable for any delays, loss, or damage that may occur during transit.
- Returns and Refunds
5.1. Due to the nature of our products, we do not accept returns or exchanges, except for cases of damaged or defective items. Please contact our customer support within 15 days of receiving a damaged or defective product to request a refund or replacement.
5.2. Refunds will be issued to the original payment method used for the purchase, within a reasonable timeframe.
- Intellectual Property
6.1. All content on our website, including text, images, logos, and trademarks, is the property of The Sidewalk and protected by applicable copyright and intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.
- Privacy
7.1. We respect your privacy and handle personal information in accordance with our Privacy Policy. By using our website, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
- Limitation of Liability
8.1. To the maximum extent permitted by law, The Sidewalk shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our website or products.
- Governing Law and Jurisdiction
9.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Canada. Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Canada.